Shipping policy

Processing Time: Orders are processed within 7-10 business days and in the order in which they are received.

Shipping and Delivery: Once your order has been processed, it will be shipped via a third-party carrier. Delivery delays may occur due to unforeseeable circumstances such as: inclement weather, high-volume delays amid holidays, third-party errors, etc. 

Shipping Costs: Shipping will be determined by size, weight, and location of delivery. 

Order Tracking: Please not that the tracking information provided is generated by the carriers and updates may be delayed. By placing an order, you agree that Genie Bug Prints is not liable for any discrepancies with the tracking updates.

Lost or Damaged Item(s): We are not responsible for orders misplaced by third-party carriers. Please contact the carrier directly upon receiving your tracking information if an order is lost or stolen within transit.